On-Premise
We specialize in traditional telephone systems from NEC. They are simple to operate, dependable and affordable. We have customers still using the same trouble-free system we installed for them 20 years ago! The plumbing is probably the only thing in their building that is older.
Cloud-Based
This is the way the technology is moving and it's fantastic! For those who can embrace the technologies and use the new features, it can enhance your business and improve customer service. For example, televideo conferencing uses the PC on your desktop screen or cell phone; your cell phone becomes a business extension so you're "in the office" (fly fishing) when your receptionist transfers a call to you; you can use your computer and a headset to answer or place calls instead of a telephone or splurge. Your phone, your PC or your cell phone all work with the same extension number. This is not your grandfather's telephone system!
Hybrid Systems
This is the system dependent on nothing! If you need to talk with someone in your office, the call never goes to the internet, so the voice quality is the best. If you have an internet outage, the system can failover to a backup network automatically allowing incoming and outgoing calls to complete. With a proper battery backup, you don't even need commercial power! If you had to evacuate the building, your cell phone would become your extension. When you absolutely, positively have to be up and operational, this is your solution! We actually have a police and fire dispatch center using this service with an NEC traditional system as a failover and in four years it has worked flawlessly and recorded every call.
24 Hour Emergency Service
505.897.0222
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